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Terms and Conditions

The access and use of this website ( is subject to the following terms and conditions of use ("Conditions" and/or "Terms"). In case you do not agree to abide by the conditions please do not review, refer or download materials from this website.

We may modify these Terms at any time without notice to you by posting the revised Terms or posting additional Conditions on our web-sites. Your use of our web-sites and SMS based recharge services and/or other services constitute your binding acceptance of these Terms and posted Conditions, including any modifications that we make. In the event of an inconsistency between these Terms and any additional posted Conditions, the provisions of the additional conditions shall control.

We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice: Restrict, suspend, or terminate your access to all or any part of our Services; Change, suspend, or discontinue all or any part of our Services; Refuse, move, or remove any material that you submit to our web-sites without the obligation to provide relevant reasons; Refuse, move, or remove any content that is available on our web-sites; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of our web-sites.

You agree hereto that we will not be liable to you or any third party for taking any of these actions.

You understand and agree that our Services may include communications such as service announcements and administrative messages from us or from our partners or licensors or associates and that these communications are considered part of the Services. You will not be able to opt out of receiving these messages. You also understand that our Services may include advertisements and promotional materials.

You irrevocably and unconditionally agree, confirm, undertake and accept these terms, and other terms and conditions on registration, for access to or use of any services on our web-sites and offline channels (SMS, GPRS).

Any amendment to these terms, and other terms and conditions from time to time shall be deemed to be accepted by you and shall be an integral part of the original terms, and other terms and conditions.

You confirm to provide us any and every details we require to obtain from you, including such other personal or proprietary information relating to any of your acts or omissions or violations or other persons who may be a party with you, on suspicion or otherwise in relation to the use of PALASH services.


Our web-sites contain links to other Internet web-sites owned by third parties and/or other web-web-sites owned by RAJ MULTITRADE SOLUTIONS (Company) and/or its Subsidiary/Group Companies. Your use of each of those web-sites is subject to the terms and conditions, if any, that each of those web-sites has posted. The inclusion of any third-party content or a link to a third-party site on our web-sites is not an endorsement of that content or services. is strictly a closed wallet linked to your Mobile Number, and the value in the wallet can be used by you for purchase of goods/or services from any merchant associated/registered with the PALASH Services or Company.

PALASH Services does not sell, resell, or license any of the products or the services that we review, list, or advertise on our web-sites, and we disclaim any responsibility for, or liability related to them. Your correspondence or related activities with third parties, including payment transactions and goods-delivery transactions, are solely between you and that third party. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of any of your transactions with third parties. Any questions, complaints, or claims related to any product or service should be directed to the appropriate vendor.

The cost of connectivity including but not limited to GPRS activation charges, charges for sending/receiving SMS from designated numbers will be borne by you and charges for aforementioned will be specified by your telecom operators.

General Terms for use of PALASH services:

PALASH is a trade name used by RAJ MULTITRADE SOLUTIONS (hereinafter also referred as "Company").

PALASH services can only be obtained by individuals above 18 years of age.

These Terms and Conditions as well as any amendments thereof are part of a contract between you and FACL and govern the use of PALASH Services.

Any duplication/cloning/reproduction of a PALASH account in any form will be subject to cancellation and necessary legal action, if required, by Company.

PALASH is a closed wallet, and in no case, any amount will be refunded to any Customer for any reason whatsoever. PALASH is not subject to redemption or renewal. RAJ MULTITRADE SOLUTIONS and/or Group Companies shall not be liable/ responsible for any defect in the product/ merchandise/ goods or services availed through the PALASH. RAJ MULTITRADE SOLUTIONS and/or its Group Companies do not warranty against any damage or defect for the above mentioned transactions.

PALASH Offline Services for recharge are handset and SMS dependent. In case retailers are using recharge services on GPRS they are expected to use a GPRS compatible mobile handset. Those using recharge service on SMS understand that SMS is a third party service and PALASH system or RAJ MULTITRADE SOLUTIONS and/or Group Companies has no control on SMS and will not be liable in case of SMS failure. Your recharge request will only get processed once the SMS sent by you hits our server. We do not guarantee any kind of delay in recharge due to late SMS delivery from your handset/operator whose service you are using. Once the SMS hits our server and recharge gets processed, the appropriate amount will get deducted from your wallet and no refund claim will be entertained post this.

PALASH is not responsible in any manner whatsoever for non-provisioning of the services due to SMS failure/ connectivity failure.

PALASH Services for recharge are Operator-dependent and third party service provider dependent.

PALASH is not obligated to provide services to the customers in case of service interruption from said operators or third party service providers.

You understand and agree that password and other information with respect to your PALASH account is confidential information. You agree to immediately change the password on receipt and to continue changing the password every week. You agree that PALASH shall not be responsible if you share your password and other confidential information about your PALASH account with any person or other entity or fail to abide by the advice given in this paragraph about changing password periodically.

You understand and agree that your PALASH account is linked to the mobile number. PALASH (RAJ MULTITRADE SOLUTIONS and/or Group Companies) will not be held liable for unauthorized use of PALASH on account of loss/theft/misplacement of Mobile number and/or SIM unless you have informed PALASH customer care about such loss/theft/misplacement within a suitable timeframe. It must be noted you shall continue to liable for any authorized use of your PALASH account till you inform PALASH Customer care about such loss/theft/misplacement and request for blocking your PALASH account.

You agree to pay the full amount of the value of PALASH Services. RAJ MULTITRADE SOLUTIONS and/or Group Companies shall not be responsible for any misuse of PALASH.

RAJ MULTITRADE SOLUTIONS and/or Group Companies reserves the right to amend or withdraw the PALASH services without any prior notice.

PALASH shall not be responsible for Operator not having required SKU in its Portfolio. PALASH is not obligated to provide Services to the Customers in case the Operator/ Service Provider do not have the required product or the required denomination.

PALASH Services offer commission to retailers and distributors and reserve all the rights to change commission structure offered to retailers and distributors without any prior notice.

All disputes with respect to use of PALASH Services shall be subject to Ranchi Jurisdiction only. All disputes pertaining to PALASH Services will be resolved by RAJ MULTITRADE SOLUTIONS and/or Group Companies at its sole discretion. Decision of RAJ MULTITRADE SOLUTIONS and/or Group Companies in this regard shall be final and binding on.

Detailed terms of use as mentioned on PALASH website ( shall be applicable for offline services available on SMS and GPRS as well.

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